24SAFE – Pioneering the future of safe deposit lockers in the Czech Republic as a private service provider

“We decided to choose Gunnebo as a partner due to their excellent international reputation in planning, building and installing automated locker solutions that provide the highest level of security currently achievable. “

Petr Thomson, CEO of 24SAFE

Background

Coupled with extensive industry knowledge, 24SAFE’s vision was to ‘create something special’, differentiating their service, setting themselves apart from the competition and essentially revitalising the business of safe deposit lockers.

The Challenge

In today’s 24-hour, high-tech society, customers expect to be provided with access to their valuables whenever they want, whilst understandably demanding that the highest level of security be upheld in their protection.

Determined to rise to this challenge with their solution offering, 24SAFE recognised that the provision of a discreet service was also critical and embarked on ensuring that their clients were provided with the utmost peace of mind, knowing their transactions would never be compromised.

The Solution

Equipping their facility in Prague city centre with Gunnebo’s state-of-the-art, self-service safe deposit locker solution “SafeStore Auto” (SSA) meant that all of 24SAFE’s aspirations (and more) were possible.

The full solution comprises 2 SSA Maxi, each with 3 exit units, thus giving 6 customer terminals in total. The associated strong room is ECB-S certified Grade X and holds a capacity of 13,726 boxes. With 5 different sizes of safe deposit box, the customer has a lot of capacity options to choose from.

Each automated locker is insured for 300.000 CZK, but there is no upper limit if additional cover is required. The entire installation is insured for 500.000.000 CZK

The optimum technological standards are maintained for maximum security. Advanced customer identification features are provided in the form of a biometric fingerprint reader, where the fingerprint is converted into vector lines and then into a numeric code, making it impossible to reconstruct. Over and above this, an RFID card with pin code is deployed for additional protection.

To minimise the need for face-to-face contact when renting a locker, 24SAFE has developed a remote way for customers to register themselves prior to attending the site, namely via a secure website. The client enters the necessary verification details and their personal data in advance and when they attend the premises to confirm rental and access their safe deposit locker, 24SAFE staff will merely check the validity of the data. After validation, the information is then transferred to the solutions SafeControl software to complete the process.

This innovative service offers customers a modern, efficient and functional user experience, 24/7 accessibility, and the highest level of security. It is also currently the largest SafeStore Auto installation in the world, utilising six robots to access thousands of deposit boxes.

The right partner

Knowing what they wanted to achieve, 24SAFE also knew the requirements that such a solution would demand and needed a worthy business ally capable of the project.

They enlisted support from Gunnebo, both in the form of a supplier, but also from the perspective of a more long-term partnership. Fundamental factors for their choice were Gunnebo’s reliability and reputation, the demonstration of trustworthiness, long-standing heritage and above all vast experience of automated safe deposit box systems.

Gunnebo’s reputation as a global provider of first-class security and safe storage solutions made the decision and selection process simple and fast. Found via an initial internet search and substantiated by a ‘word of mouth’ recommendation, 24SAFE was convinced of Gunnebo’s proven track record in this specialist sector and was confident that the company would uphold their reputation of supplying complex solutions on time and in budget.

About 24SAFE

24SAFE is operated as a private service by the Czech real estate company Anji s.r.o., who have been in the business of providing safe storage solutions to both the Czech and international markets for more than 7 years. The company is owned by the investment and consulting company JT CAPITAL a.s., with DPM CAPITAL s.r.o. as a strategic partner.

For more information on the Gunnebo safe deposit locker solution at 24SAFE, visit their website.